Terms of Use
These Terms of Use (“Terms”) govern your use of the Ecomeefy website (“Site”) and services. By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Site and services.
1. Scope of Services
These Terms apply to all products and services offered directly by Ecomeefy, including those provided through our Site.
They do not apply to third-party websites, services, or products that may be linked or integrated with our Site. Third-party services are governed by their own terms and conditions.
2. Complaints & Dispute Resolution
If you have concerns or are dissatisfied with our services, please contact us directly. We are committed to resolving issues quickly and fairly.
If a resolution cannot be reached informally, you may file a formal complaint, which will be handled in accordance with these Terms.
3. Refund Policy
We aim to deliver high-quality services. Refund eligibility depends on the service stage:
- Store Development Projects
- Full refund if the project has not started.
- Partial refund if the project is in progress, based on completion level determined by Ecomeefy.
- Dedicated Hiring Services
- Full refund if our team has not started the project.
- If the client cancels after work has started, refunds are prorated based on completed tasks.
- No refunds for work already delivered.
4. Delivery & Client Responsibilities
- On-Time Payments: Projects follow agreed payment schedules. Delays in payment may cause project delays.
- Communication: Clients must provide timely responses and accurate information. Ecomeefy is not responsible for delays or incomplete projects caused by lack of communication.
- Completeness of Information: Clients must provide necessary information for project completion. Ecomeefy is not liable for delays or missed deliverables due to incomplete information unless otherwise agreed in writing.
5. Limitation of Liability
- Ecomeefy’s maximum liability is limited to the total amount paid for the specific service provided.
- We are not liable for indirect, incidental, or consequential damages resulting from the use of our services.
- Refunds are only issued in accordance with our refund policy and require written notice of cancellation.